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Bandizip in comparison with other archiversHow to use Multi-core Compression How to use the Finder’s right-click menu for Bandizip How to set Bandizip as the default app to open archives How to open ALZ and EGG files on Mac How to use Extract Here (Smart) How to split a large file into smaller files with Bandizip How to view a list of files in an archive How to modify an archive without decompression How to set a password for an archive How to encrypt filenames in archives How to preview image, document, and music files in an archive How to use Bandizip's built-in image viewer How to move files to Recycle Bin (Trash) when deleting How to use presets when compressing files How to use Parallel Extraction How to use the Password Manager How to use the Auto Password How to use Repair Archive How to use the Password Recovery Troubleshooting
How to troubleshoot when codepage auto-detection doesn’t work correctlyHow to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive How to troubleshoot when a split archive can’t be decompressed How to troubleshoot when an extracted app file can’t be opened How to troubleshoot when it takes too long to open archives How to troubleshoot when a badge icon for files doesn’t appear in the Finder How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder How to troubleshoot when files are automatically extracted from archives downloaded via Safari How to use the right-click menu for Bandizip on Ventura How to troubleshoot when a file downloaded through Chrome cant be opened. How to change the Unicode normalization form used for filenames How to enable App Nap for Bandizip How to troubleshoot when I can’t uninstall Bandizip How to troubleshoot when I can’t install Bandizip on the App Store How to request a refund for Bandizip that you bought from the App Store How to cancel a subscription to Bandizip 365 |
How to troubleshoot when a file downloaded through Chrome cant be opened.On macOS Ventura 13.4 (Monterey 12.6.8) the issue described below has been fixed and does not occur. On macOS Ventura 13.3, when you try to open a Gmail attachment file downloaded through Chrome, you may find that the file itself does not get opened but only the associated app runs. It means that the filename stored on the device is in the NFC form and has failed to be forwarded to the app. Similar problems like this are being reported with other files created by some third-party apps. The problem does not occur if the filenames is in the NFD or ASCII form. And since such a problem has never occurred on earlier versions than macOS 13.2.1, it is believed that the problem is due to a bug in the OS. How to troubleshoot
Bandizip and Unicode filenamesBandizip for macOS supports both NFC and NFD filenames, but it uses a NFC one by default when processing files, to secure compatibility with other OSes like Windows. Due to the problem described above, however, you may find that you cannot open an archive created by Bandizip if the Archive Utility has been chosen to open the archive. In this case, run Bandizip and go to Preferences > Advanced tab, and then enable the function to use a NFD filename as shown below. Still, if you frequently exchange files with Windows users, using a NFC filename whould be better in terms of compatibility. It is recommended to use a NFC filename if the bug in macOS get fixed by Apple someday. Please visit the link below to learn more about the NFC and NFD filenames. Help » How to change the Unicode normalization form used for filenames |
