Help
Bandizip in comparison with other archivers
How to use Multi-core Compression
How to use the Finder’s right-click menu for Bandizip
How to set Bandizip as the default app to open archives
How to open ALZ and EGG files on Mac
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to view a list of files in an archive
How to modify an archive without decompression
How to set a password for an archive
How to encrypt filenames in archives
How to preview image, document and music files in an archive
How to move files to Recycle Bin (Trash) when deleting
How to use the Password Manager
How to use Repair Archive
Troubleshooting
How to troubleshoot when codepage auto-detection doesn’t work correctly
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract ZIP archive
How to troubleshoot when a split archive can’t be decompressed
How to troubleshoot when an extracted app file can’t be opened
How to troubleshoot when it takes too long to open archives
How to troubleshoot when a badge icon for files doesn’t appear in the Finder
How to troubleshoot when I can’t uninstall Bandizip
How to troubleshoot when I can’t install Bandizip on the App Store
How to request a refund for Bandizip that you bought from the App Store





〈 Aiuto

How to request a refund for Bandizip that you bought from the App Store

Payment systems of Apple’s App Store

Bandisoft, the developer of Bandizip for macOS, handles and takes responsibility for improvement and maintenance on Bandizip.

All procedures related to purchase and payment of Bandizip, however, are handled exclusively by Apple who operates the App Store, and Bandisoft is not allowed to be concerned in any of the procedures.

Bandisoft cannot even know who bought Bandizip from the App Store or when, and therefore Bandisoft has no system available to help with a refund request. We ask for your understanding on this.

How to request a refund

If you bought Bandizip from the App Store but you want to request a refund, please follow the instructions in the link below.

https://support.apple.com/en-us/HT204084

Bandisoft cannot even know that there is a refund request and cannot be concerned in any procedures determining whether the request is to be approved or not.